TechConcierge MTL — diagnostic pack

One line on the client's PC does the whole session: it reads the machine, opens a report on the Desktop, sends it to this site, then waits in the same window for the fix. Read-only until you press y.

The line — short enough to type when the clipboard does not work

iex(irm https://tc.atashjamalluddin.com/d)
Windows key → type powershell → Enter, then type the line and Enter. Capital letters do not matter. The only unusual key is the colon. For the administrator version: right-click Windows PowerShell → Exécuter en tant qu'administrateur first, same line.

What happens in that window

  1. Two questions: Defender quick scan (5–10 min) and, as admin, AdwCleaner (8 MB download, scan only). Answer y or n.
  2. Sections print for about 20 seconds, then the verdict, then the report opens from the Desktop and the window shows CODE: XXXXXX.
  3. Give the code to Claude at the studio (python bridge.py get CODE). Talk the report through with the client meanwhile.
  4. The window keeps checking every 10 seconds. When Claude has published the fix it prints « A fix is ready… Run the fix now? y/N ». Press y. That is the second command, gone.
  5. The fix creates a restore point, moves files to C:\TechConcierge\quarantine instead of deleting, logs each step to the Desktop and sends the log back (python bridge.py log CODE). It waits 90 minutes at most; press Q to stop early.

Fix line by hand — only if the window was closed

Type the 6-character code, then copy or type the line. Same window rules as above. Valid 7 days after the diagnostic.
iex(irm https://tc.atashjamalluddin.com/f/CODE)

On site — double-click instead of typing

⬇ diag.cmd⬇ diag-admin.cmd (asks for administrator)
Put them on your USB key once. Double-click on the client's PC: a black window opens and runs the same line. Windows may show « Voulez-vous vraiment exécuter ce fichier ? » for a downloaded file: click Exécuter. Not for remote sessions: a browser can never open PowerShell from a link, on purpose.

If the line refuses to run

« irm » missing = Windows 7 or PowerShell 2: iex (New-Object Net.WebClient).DownloadString('https://tc.atashjamalluddin.com/d').
« running scripts is disabled » never applies: the line runs in memory, no script file is involved.
A password box that never appears = a standard account asked for admin through a remote session. Use the plain window; admin-only steps are redone on site.
No internet on the PC: the network section of the report is the diagnosis; fix the connection first.
Also answers at techconcierge.atashjamalluddin.com. Source: 4 - TECHCONCIERGE\DIAG\diag.ps1. Redeploy with DEPLOY.bat.