TechConcierge MTL — diagnostic pack
One line on the client's PC does the whole session: it reads the machine, opens a report on the Desktop, sends it to this site, then waits in the same window for the fix. Read-only until you press y.
The line — short enough to type when the clipboard does not work
iex(irm https://tc.atashjamalluddin.com/d)
Windows key → type powershell → Enter, then type the line and Enter. Capital letters do not matter. The only unusual key is the colon. For the administrator version: right-click Windows PowerShell → Exécuter en tant qu'administrateur first, same line.
What happens in that window
- Two questions: Defender quick scan (5–10 min) and, as admin, AdwCleaner (8 MB download, scan only). Answer y or n.
- Sections print for about 20 seconds, then the verdict, then the report opens from the Desktop and the window shows CODE: XXXXXX.
- Give the code to Claude at the studio (
python bridge.py get CODE). Talk the report through with the client meanwhile. - The window keeps checking every 10 seconds. When Claude has published the fix it prints « A fix is ready… Run the fix now? y/N ». Press y. That is the second command, gone.
- The fix creates a restore point, moves files to
C:\TechConcierge\quarantineinstead of deleting, logs each step to the Desktop and sends the log back (python bridge.py log CODE). It waits 90 minutes at most; press Q to stop early.
Fix line by hand — only if the window was closed
Type the 6-character code, then copy or type the line. Same window rules as above. Valid 7 days after the diagnostic.
iex(irm https://tc.atashjamalluddin.com/f/CODE)
On site — double-click instead of typing
⬇ diag.cmd⬇ diag-admin.cmd (asks for administrator)Put them on your USB key once. Double-click on the client's PC: a black window opens and runs the same line. Windows may show « Voulez-vous vraiment exécuter ce fichier ? » for a downloaded file: click Exécuter. Not for remote sessions: a browser can never open PowerShell from a link, on purpose.
If the line refuses to run
« irm » missing = Windows 7 or PowerShell 2:
« running scripts is disabled » never applies: the line runs in memory, no script file is involved.
A password box that never appears = a standard account asked for admin through a remote session. Use the plain window; admin-only steps are redone on site.
No internet on the PC: the network section of the report is the diagnosis; fix the connection first.
iex (New-Object Net.WebClient).DownloadString('https://tc.atashjamalluddin.com/d').« running scripts is disabled » never applies: the line runs in memory, no script file is involved.
A password box that never appears = a standard account asked for admin through a remote session. Use the plain window; admin-only steps are redone on site.
No internet on the PC: the network section of the report is the diagnosis; fix the connection first.
Also answers at techconcierge.atashjamalluddin.com. Source:
4 - TECHCONCIERGE\DIAG\diag.ps1. Redeploy with DEPLOY.bat.